How many times do you go searching for a pen or pencil only to find it doesn't work? Throw it away right then and there. If you have a stash of pens and pencils somewhere, sometime go through them and see if there are any duds and get rid of them.
If you don't have a central place where family members can find a writing utensil, create one in a drawer, a mug, a can, etc. Near the phone is a good spot for a notepad only used for phone messages and a stash of working pens.
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